D.O.L.L.S. Cleaning®
FAQs
Are you insured and bonded
Yes! Your safety and protection are our top priorities.
Do you take credit cards?
Yes, for your convenience we accept VISA, MASTERCARD, DISCOVER, and AMERICAN EXPRESS.
Do I have to sign a contract?
No! You can cancel any time you wish. We want you to invite us back because we offer excellent service, not because you signed a piece of paper.
What if I'm not satisfied?
Our work is 100% guaranteed. If you are not satisfied, contact us within 24 hours of service and we would be happy to schedule a visit to re-clean any unsatisfactory area.
What about my pets?
We love them and we’ll treat them like our own. If there are special instructions, please be sure to advise us upon arrival and we will be happy to note them in your account.
Do I need to do anything to prepare for your visit?
To maximize our efficiency, we ask that you tidy clutter and personal items to allow us to focus on providing the best possible service.
How do I become a franchisee?
To become a franchisee, visit our dedicated franchise website by clicking here for more information on the application process, requirements, and benefits.
What if I need some extra tasks or services?
No problem. Just call the day before to make your special requests and we will quote you a price for the additional time.
Do I have to tip your employees?
No, it’s not expected, but it is greatly appreciated for work well done.
Should I have a Spring Cleaning every year?
Many of our clients do have a Deep Cleaning annually to maintain those out-of-reach places that are not a part of the normal, weekly, or bi-weekly routine. It’s less expensive than the first-time Deep Cleaning because the rest of the home is already at a maintenance level if we are servicing your home regularly.
Do I need to be home during my cleaning?
No. We do enjoy talking with our customers; however, if your schedule requires you to be away that’s not a problem. We would just need to know how you would like us to gain access to your home.
Inquire today
Have a cleaning
related problem?
Our team is professionally trained to provide the best possible cleaning service. We understand the importance of being clean, and will do everything in our power to provide the best results at a very affordable price.