D.O.L.L.S. Cleaning®

FAQs

Are you insured and bonded

Yes! Your safety and protection are our top priorities.

Do you take credit cards?

Yes, for your convenience we accept VISA, MASTERCARD, DISCOVER, and AMERICAN EXPRESS.

Do I have to sign a contract?

No! You can cancel any time you wish. We want you to invite us back because we offer excellent service, not because you signed a piece of paper.

What if I'm not satisfied?

Our work is 100% guaranteed. If you are not satisfied, contact us within 24 hours of service and we would be happy to schedule a visit to re-clean any unsatisfactory area.

What about my pets?

We love them and we’ll treat them like our own. If there are special instructions, please be sure to advise us upon arrival and we will be happy to note them in your account.

Do I need to do anything to prepare for your visit?

To maximize our efficiency, we ask that you tidy clutter and personal items to allow us to focus on providing the best possible service.

How do I become a franchisee?

To become a franchisee, visit our dedicated franchise website by clicking here for more information on the application process, requirements, and benefits.

What if I need some extra tasks or services?

No problem. Just call the day before to make your special requests and we will quote you a price for the additional time.

Do I have to tip your employees?

No, it’s not expected, but it is greatly appreciated for work well done.

Should I have a Spring Cleaning every year?

Many of our clients do have a Deep Cleaning annually to maintain those out-of-reach places that are not a part of the normal, weekly, or bi-weekly routine. It’s less expensive than the first-time Deep Cleaning because the rest of the home is already at a maintenance level if we are servicing your home regularly.

Do I need to be home during my cleaning?

No. We do enjoy talking with our customers; however, if your schedule requires you to be away that’s not a problem. We would just need to know how you would like us to gain access to your home.

Call Us

Inquire today

Have a cleaning
related problem?

Our team is professionally trained to provide the best possible cleaning service. We understand the importance of being clean, and will do everything in our power to provide the best results at a very affordable price.

What Our Clients Are Saying

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Tyson Butcher profile picture
Tyson Butcher
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Great service and great people! Can’t ask for anything more. Thank you D.O.L.L.S Cleaning!
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Jeffrey Hass profile picture
Jeffrey Hass
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
D.O.L.L.S. was great. Also very polite, responsive and accommodating. You call, they answer. A rare thing these days. They went out of their way to work w/ my strained sched & did so on a same-day request. In fact, I couldn't be home that day and walked them through the job over Facetime. Easily. And they did an excellent job. I suspect they likely undercharged me for the work performed. Lastly, I had to cancel them on my first booking. They were super polite & appreciative nonetheless. And for this reason that I used them on above job occasion. Great experience.
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Laura Blumberg profile picture
Laura Blumberg
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Cleaned home very well and would recommend this company to anyone.
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Meagan Brown profile picture
Meagan Brown
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
I had my upholstery cleaned (loveseat & chaise) and they mad my furniture look brand new. I will be booking with them again. I highly recommend.
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karenc DTW profile picture
karenc DTW
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
I’m very pleased from getting the quote to finish the job, prompt response and easy to communicate
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Nancy Stasyk profile picture
Nancy Stasyk
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Very happy the service I received. Definitely will use them again. Thanks
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Lorie Greig profile picture
Lorie Greig
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Awesome cleaning My house never looked so good ! I plan to use them going forward to keep my house clean Thank you !
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timothy allen profile picture
timothy allen
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Sarah, Shannon' and Ashley were amazing. Professional, personable, on-time and worked their tails off.My house is older and suffered years of smoke stains. They worked just as hard as I have and were cheerful about it. Mallory was very Professional and understanding thru the scheduling and consultation as well. I highly recommend and will be availing myself of Dolls services inthe near future
(586) 981-0814