Privacy Policy
Last Updated: October 17, 2024
D.O.L.L.S. Cleaning® (“we,” “us,” or “our”) is committed to protecting the privacy of our customers and visitors to our website (“Website”). This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our Website or use our services.
1. Information We Collect
We may collect personal information when you interact with our Website or use our services, including:
- Personal Identification Information: Name, email address, phone number, and physical address.
- Service Information: Details about the services you request or inquire about.
- Payment Information: Billing details and payment methods for services rendered.
- Automatically Collected Information: IP address, browser type, device information, and browsing behavior through cookies or similar tracking technologies.
2. How We Use Your Information
We may use the information we collect for the following purposes:
- To provide and manage our cleaning services.
- To communicate with you regarding your appointments, services, or inquiries.
- To improve our Website, products, and services.
- To process payments and manage billing.
- To send promotional materials, special offers, and other information we believe may be of interest to you (you may opt out at any time).
- To comply with legal obligations and protect our rights.
3. How We Share Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following situations:
- With Service Providers: We may share your information with third-party vendors that assist us with services such as payment processing, data analysis, email delivery, and customer service.
- To Comply with Laws: We may disclose your information if required by law, court order, or other legal processes.
- To Protect Our Rights: We may share information if we believe it is necessary to investigate, prevent, or take action regarding potential violations of our Terms of Use or other agreements.
4. Data Security
We use industry-standard security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is completely secure. We cannot guarantee the absolute security of your information.
5. Cookies and Tracking Technologies
Our Website may use cookies and similar tracking technologies to enhance user experience and analyze website traffic. You can set your browser to refuse cookies, but this may limit your ability to use certain features of our Website.
6. Your Choices
- Opt-Out: You may opt out of receiving marketing communications from us by following the unsubscribe instructions included in our emails or contacting us directly at (586) 981-0814.
- Access and Update Information: You have the right to access, update, or delete your personal information. Please contact us at (586) 981-0814 for assistance.
7. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review their privacy policies before providing any personal information.
8. Children’s Privacy
Our Website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will promptly delete it.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Your continued use of our Website after changes are posted constitutes your acceptance of the revised policy.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
D.O.L.L.S. Cleaning®
Phone: (586) 981-0814